inbound and outbound
iTalk Call Center
iTalk Call Center serves as a central point for communication between customers and businesses, offering a range of services to enhance customer experience and streamline business operations.
About iTalk Call Center
iTalk Call Center is a centralized office that is equipped to handle a large volume of incoming and outgoing telephone calls. Call centers are typically used by businesses to provide customer support, sales, and telemarketing services. Our trained agents or representatives are available to answer incoming calls from customers or make outgoing calls to potential customers. These agents may be handling various types of inquiries, such as placing an order, providing information about a product or service, appointment setting and much more.
The benefits of iTalk Call Centers include improved customer service, increased sales and revenue, and cost savings. By centralizing customer support and sales functions, businesses can provide a consistent and professional experience to customers while also reducing operational costs.
Salvatore Inguaggiato
CEO
Rick Fernandez
Senior Partner
Just for you
Talking to Clients
Appointment setters often work in outbound call centers, where they make calls to prospective clients to pitch products or services and secure appointments. They may also follow up with leads generated through marketing efforts to schedule appointments.
Sample Call | Appointment Reminders
Get Hired at iTalk Call Center: Resume Enhancements That Work!
Each week, iTalk Call Center reviews hundreds of resumes, and you'd be amazed by what some candidates include—or omit! To help you stand out and boost your chances of catching our attention, here are essential tips to optimize your application. Essential Information...
Customer Service
Our customer service offers support and assistance for customers through telephone communication and other means. Our centralized office is equipped with telecommunications infrastructure and trained personnel that can handle a large volume of incoming and outgoing...